Returns Policy

If for any reason, you are unhappy with your order or would like to return some or all of your items, we accept returns up to 28 days after dispatch, provided the goods are still in marketable condition.

We will credit your account with the full total of returned items – postage will only be refunded if was at fault.

Your refund will be processed within three to five working days after receipt of your returns, provided the above criteria have been met.

How to Return Items

  • To return part or all of your order, please contact us directly. Alternatively, you can return your order for FREE in store at Eason, 45 O’Connell Street, Sligo!

To Return Your Order Online:

Please contact our Customer Service team. To contact our team, you can fill in our Contact Us form.

Alternatively, you can call us:
Phone: (071) 9140660

To Return Your Order for Free by visiting Eason Sligo, 45 O’Connell Street:

Simply take your returned items and a copy of your invoice or order confirmation email with you into your local store within 28 days of receiving your order. The staff there will look after the returned items and our online team will arrange a refund onto the original payment method used for the order which you will receive within 3-5 business days.

Please note, the schoolbooks must be received in a saleable condition (no tears or writing etc.) within 28 days of receiving the order. Any other items purchased must also be in a saleable condition (packaging intact etc).  A copy of the order confirmation email/invoice received with the order must be included so we can identify the return as yours when it is processed. Refunds take 3-5 business days to process.